Play It Forward Request Form

Deferral requests received by 11/15/2023:

• Season Pass and other seasonal products are non-refundable and non-transferable.
• Any qualifying 2023-24 seasonal product can be deferred for a resort credit to use during the 2024-25 season. 
• Deferrals requested by 11/15/2023 for any reason will receive a resort credit for value paid, less the onsite ticket rate per day, for any days used from date of purchase through 11/15/2023.
• Any pass usage recorded after 11/15/2023 invalidates a deferral request.
• Resort credit will not be applied to a 2024-25 product until May 1, 2024.  Resort credit cannot be redeemed for cash value and refunds will not be given for 2023-24 products of lesser value.
• The Play It Forward Guarantee is available for season products purchased for the 2023-24 season only and is not applicable for any extended products.
• If you choose to use your resort credit during the 2023-24 season, original purchase price will not be honored.  Prices are based on the current rate at time of re-purchase, and you will be responsible for any price difference incurred. Refunds will not be given for a lesser value product.

Deferral requests received AFTER 11/15/2023:

• Season Pass and other seasonal products are non-refundable and non-transferable. 
• In the case of documented medical reasons (a physician's statement is required) that prevent the pass holder from skiing/riding for the remainder of the season, a resort credit may be issued. Medical conditions must occur prior to March 15, 2024 and Season Pass must not have been used after the initial symptoms to be eligible for any credit. Submit a Doctors note here. 
• Days used will be charged the onsite ticket/program rate per day plus a processing fee of $50 per pass.
• Cancellation requests do not extend to family members.
• Cancellation requests must be received prior to 04/01/2024.

No refunds or credits will be given on season passes which are not picked up or unused. All rates subject to change without notice. 2023-24 Season Pass product eligibility is determined by passholder’s age as of November 1, 2023. Deferrals requested by 11/15/2023 for any reason will receive a resort credit for value paid, less the onsite ticket rate per day, for any days used from date of purchase through 11/15/2023.​